Privacy policy
VERVE CARRY GOODS LLC, operating as VERVE CARRY GOODS, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit vervecarrygoods.com, contact us, or place an order.
1. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following information:
Contact information, such as your name, email address, telephone number, billing address, and shipping address.
Order information, including products purchased, order value, transaction status, shipping details, returns, refunds, and customer service records.
Payment-related information. Payments are processed by authorized payment providers. We do not directly receive or retain complete payment card numbers.
Account information if customer account features are available and you choose to create an account.
Communications you send to us, including emails, questions, complaints, return requests, reviews, and other customer service correspondence.
Device and usage information, such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from an IP address, and website interaction information.
Cookie and analytics information used to operate, secure, measure, and improve the website.
2. HOW WE COLLECT INFORMATION
We may collect information:
Directly from you when you place an order, submit a form, contact us, or request a return.
Automatically through cookies, pixels, server logs, and similar technologies.
From service providers involved in payment processing, fraud prevention, website hosting, analytics, fulfillment, and delivery.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Process payments and fulfill orders.
Provide order confirmations, shipping updates, and customer service.
Verify transactions and prevent fraud, abuse, or unauthorized activity.
Manage returns, refunds, complaints, and product-related questions.
Maintain and improve our website, products, and customer experience.
Understand website usage and measure performance.
Send marketing communications where permitted by law and when the appropriate consent has been provided.
Comply with legal obligations, enforce our policies, and protect our rights and the rights of customers.
4. COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small files stored on a browser or device. We may use necessary cookies to support shopping cart functions, checkout, security, account access, and website preferences.
We may also use analytics or advertising technologies to understand website performance and customer interactions. Browser settings may allow you to block or delete cookies. Blocking necessary cookies may prevent some website functions from working correctly.
Where required, available cookie preference tools should be used to manage nonessential cookies.
5. HOW WE DISCLOSE INFORMATION
We may disclose personal information to service providers that help us operate our business, including:
Website and ecommerce platform providers.
Payment processors and financial institutions.
Fraud prevention and security providers.
Warehouses, fulfillment providers, and shipping carriers.
Customer service and communication providers.
Analytics, advertising, and technology providers.
Professional advisers, insurers, auditors, and legal service providers.
Government authorities or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, or security.
We may also transfer information as part of a merger, financing, acquisition, restructuring, sale of business assets, or similar business transaction.
We do not sell personal information for money. Certain analytics or advertising activities may be considered “sharing” or “targeted advertising” under some U.S. state privacy laws.
6. PAYMENT PROCESSING
Payment information is transmitted to authorized payment processors through secured checkout systems. Depending on checkout availability, payment methods may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, and Google Pay.
Payment providers process information under their own privacy and security practices.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, or regulatory obligations.
Retention periods vary depending on the type of information and the reason it was collected.
8. DATA SECURITY
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no website, storage method, or internet transmission is completely secure. We cannot guarantee absolute security.
9. YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a portable copy of certain information.
Opt out of certain targeted advertising, selling, or sharing activities where applicable.
Withdraw consent for certain processing activities.
Appeal a decision concerning a privacy request where required by law.
To submit a privacy request, contact info@vervecarrygoods.com. We may need to verify your identity before completing the request. Authorized agents may be required to provide proof of authorization.
Some information may be retained or excluded from a request when permitted or required by law.
10. MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting us.
Unsubscribing from marketing messages does not prevent us from sending nonpromotional communications concerning an order, return, refund, security issue, or customer service request.
11. CHILDREN’S PRIVACY
Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has submitted personal information to us, contact us so that we can review and delete it where required.
12. THIRD-PARTY WEBSITES
Our website may contain links or integrations provided by third parties. We are not responsible for the privacy practices or content of websites and services that we do not control.
13. CONTACT INFORMATION
Store Name: VERVE CARRY GOODS
Legal Business Name: VERVE CARRY GOODS LLC
Website: vervecarrygoods.com
Email: info@vervecarrygoods.com
Phone: 【--】
Business Address:
1220 Hampton Hill Ct
Lawrenceville, GA 30044
United States
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time (UTC−5)
Closed Saturdays, Sundays, and U.S. federal holidays.